At TeamHub we worked in a team of three with focus groups of about twenty selected test users. We where trying out and evaluating fresh product ideas, all connected to the wish of providing useful solutions for teams of small and medium sized companies in a business world that shifts towards remote work.
The TeamHub Meeting Navigators idea was to create a web application to improve the efficiency and productivity of online meetings.
Our first prototype emerged early in the exploration phase. With access to sync users' calendars to our web app, we gained much better insight into how our users planned their meetings in advance. We added an editor to prepare meetings based on the agenda, with which users could further outline individual agenda points and embed external sources like Miro, Figma, or InVision.
Together with the many user Interviews that we conducted and the insight we gained from our tool, we where able to strongly empathize with our users and were able to identify the basic pain-points and compared the different phases and actions users went through for their online meetings.
Exploring further ways to collaboratively prepare, capture, and review important information both during and outside of meetings, we defined our primary custom building blocks: Inputs, To-Dos, Key Learnings, Key Decisions, and Setting/Updating Goals together with the ability to assign collaborators.
Adding those blocks to our editor, originally for the creation of agendas, worked well and the collaborative usage of our app during out users meetings increased as well showing the acceptance of the new features.
Working with a focus on the preparation and review phases before and after meetings, we where searching for a way to create an overview over multiple meetings, especially recurring ones. The idea of seeing how captured key decisions and goals developed over time and the resonated well with the users.
For that we overview pages created a bunch of different meeting types for recurring meetings, based on the purpose, the amount and fluctuation of participants or how repetitive continuous the meetings where.
I really liked about this project, that we used the application our self and relied completely on it to structure our online meeting culture. This made it extremely easy to empathize with our users and anticipating pain points ahead of user tests.
As a Product Designer in a team of just three people it was great to be so involved in the decision making, wich also was very user centered. On the downside the very small team size forced us often to limit us in the scope of the iterations. Also allocating time between working on the product itself or working on material for marketing and communicating current improvements was always a hard trade off.
The hurdle of integrating into existing Meeting platforms like Zoom or Teams and not finding a clear favorite for our users, made the project financially much more risky and harder to scale, why we decided to discontinue it.
If you you want to talk about new challenges, or if you simply have a question or want to say hello, I would love hear from you. Go ahead send me a message:
Send me message Send me message info@floriandornberger.de